Excellent Used Condition devices may have minor cosmetic wear and signs of use. These devices are ideal for customers who value cosmetic condition and functionality.

Average Used Condition devices will show normal signs of use (similar to how your existing phone, iPad or laptop look!) Expect some dings, dents, and minor scratches. These devices are ideal for customers looking for a fully functional device at an exceptional value.

Both conditions are 100% guaranteed to be fully functional. From every port, jack, key, screen etc. you can expect all devices to work as originally intended.
We have a 90 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, we’ll take it back. To initiate a return, please contact us at 616-238-0190 or support@techdefenders.com. We are open Monday-Friday, 9-5 EST.
Tech Defenders purchases unwanted or retired device fleets from schools and businesses across the country. All devices have been erased of their data (consistent with R2V3 standards) thoroughly tested to ensure full functionality, and reset to original factory settings.
Quality: Our refurbished devices have been thoroughly tested for quality and functionality to ensure they work like new.

Environment: According to a report from the UN, 54 million tons of e-waste was dumped globally in 2019. Only 17% of that was recycled. Buying refurbished means extending the life of electronics that may have otherwise been disposed of.

Value: Who doesn’t love a good deal? Buying refurbished is simply more affordable than buying new.